TRAINING PROGRAMS

This course goes over the rights of the individuals we support, abuse, neglect, and the reporting requirements. Article 9 breaks down teaching techniques that can be used to support someone who may be displaying challenging behaviors. Basically, the article clarifies the parameters that all direct support professionals must work within.

This course teaches students critical skills needed to respond to and manage an emergency until emergency medical services arrives. The student will be led through chest compression practice that focuses on proper technique, compression depth and pace. Scenario based exercises mixed with practical practice ensures the student leaves with a basic understanding of proper first aid techniques.

Medication Administration Basics class will give the Direct Support Professional (DSP) the tools necessary to support a person in taking their medication. The course has 18 lessons that cover a wide range of topics. The DSP will learn about the importance of clear and concise communication with not only the person being supported but the prescribing physician and pharmacy as well. Another important topic covered are what’s known as the “3 checks” and the “6 Rights” in administering medication. Medication errors and what to do when one is made is discussed in this course. Many more topics are covered in this course that will prepare the DSP to do their job correctly. Finally, this online course promotes the idea of a Direct Support Professional assisting someone supported in taking their own medication as opposed to just “giving a member their meds.”

This course gives the Direct Support Professional (DSP) tools on how to de-escalate interfering conduct. The DSP will gain knowledge about how to better understand what the person supported may be communicating with their behavior. The student will learn why it’s important to find out the function of a person’s behavior so a new replacement skill can be taught. Finally, if all least intrusive interventions have failed and imminent danger is present, the student will learn how to safely apply an emergency physical intervention technique.

This course provides best practice recommendations for the incident reporting process in Arizona programs funded by the Department of Economic Security/Division of Developmental Disabilities

This course provides learners with a brief introduction to cultural differences and ways to view diversity as a strength as we all pursue a common goal, of breaking down the barriers that separate "us" from "them."